Rental Policy

For reservations call 800-413-2363 or click here to email us directly.   

Thank you for your interest in WaterSound Beach through the WaterSound Beach Vacation Rental Program. We look forward to welcoming you to one of our architecturally unique multi-family or single family residences nestled discreetly behind towering dunes along one of the most beautiful beaches in the world. To assist you in having an enjoyable WaterSound Beach experience, we would like to share the following information about the community.

Accommodations
Our accommodations are privately owned, individually decorated and completely furnished including fully-equipped kitchens, washers and dryers and stocked with linens.  Properties are stocked with an initial supply of paper products, garbage bags, and detergents.

Deposit/Guarantee Policy
One-bedroom GateHouse accommodations require a deposit of one night’s room & tax at the time of booking to guarantee a reservation. Two through five-bedroom residences require a fifty percent (50%) advance deposit of all rental fees including lodging, tax, departure housekeeping fee and non-refundable processing fee at the time of booking your reservation. The remaining 50% balance is due upon check in.

Age Requirements
No rentals will be made to individuals under the age of 25 unless accompanied by a parent or guardian.  Any reservation made under false pretenses will be subject to forfeiture of advance deposit.  Further, the party will either not be permitted to check in or will be asked to vacate the property.

Cancellation Policy
One-bedroom GateHouse accommodations require a 7-day advance notice of cancellation for a refund of one night’s room & tax. Two through five-bedroom residences require a 30-day advance notice of cancellation for a refund of your deposit (less the non-refundable booking fee). Should you have to cancel your reservation within 30 days of your arrival date, you will forfeit your entire deposit. Should you have to shorten the length of your stay within 30 days of arrival, you will forfeit 100% of all unused nights.

For reservations made within 30 days of arrival, cancellation or changes must be made no later than 24 hours after making the reservations to avoid penalty.

Due to the Deep Water Horizon oil spill in the Gulf of Mexico, should WaterSound receive official notification in advance by Walton County officials that there will be a negative impact to our shoreline resulting in the inability to use the beach or water during the time period for which you are scheduled to stay with us, you may change your reservation dates to another time period in 2010 at the prevailing rate for an additional $45 reservation change fee or you may cancel completely and receive a full refund of your deposit less the $45 processing fee.

Should you decide to cancel your reservation within 30 days of your arrival date and there has not been an official beach closure notification, you will receive a refund of your deposit less a cancellation fee equal to 10% of the full amount of your stay or you may change your reservation dates to another time period in 2010 at the prevailing rate for an additional $45 reservation change fee.

If a negative impact occurs during the time period you are vacationing with us, you may check-out with no penalty paying only for the nights consumed as well as the departure housekeeping fee.

A transfer to another accommodation is considered a cancellation.

There are no refunds for early departures.

Rates
Please be advised that WaterSound Beach Vacation Rentals charges a cleaning fee, a non-refundable $45 reservation processing fee and a $20/nt resort fee in addition to your rental rate. The cleaning fee is per stay and is as follows: 2 Bdrm = $160, 3 Bdrm = $200. There is no cleaning or reservation fee when staying in a One Bedroom Gatehouse accommodation. The Resort fee amenities include: Complimentary access to the gulf-front WaterSound Beach Club including towel service, daily use of the clay tennis courts and daily beach chairs and umbrellas as well as access to Puttering Park, Camp Creek Golf Club and Shark's Tooth Golf Club. Only available for guests of WaterSound Beach Vacation Rentals.

Reservations are encouraged and accepted up to one year in advance.  Weekly rates are based on 7 nights and include one housekeeping service mid-week. Daily rates and packages are available. Winter monthly rates are available, to begin on the first of every month and include housekeeping service bi-weekly.  Packages do not include alcohol and gratuity.  Any unused portion of a package is non-refundable.  A non-refundable departure cleaning fee is required. This fee covers full cleaning of the cottage after your departure.

All rates, fees and policies are based on availability, subject to applicable sales tax and subject to change without notice. Certain restrictions may apply.

Unavailability of Accommodation
In the event your accommodation becomes unavailable (i.e. residence sold, removal from rental program, acts of nature, mechanical failures or other reasons beyond our control) we will make every effort to substitute a comparable residence. If a comparable home is not available, you will have the option of selecting from other available accommodations at the published rate.

Amenities
Your stay at WaterSound Beach includes complimentary use of tennis and one bicycle per bedroom (two bicycles for one bedrooms, based on availability). As a WaterSound guest, you are also entitled to access to both Camp Creek and Shark’s Tooth Golf Clubs as well as access to the WaterSound BeachClub. For stays seven nights or longer, you will receive a mid-stay cleaning service. Bicycle trailers, and additional housekeeping services are available at an additional cost. Rollaway beds are not allowed.

Check In
Begins at 4 p.m. at the GateHouse located at the entrance to WaterSound Beach on County Highway 30A.

For late arrivals, after hours check-in is located about 6 miles west of WaterSound at the WaterColor Inn on 34 Goldenrod Circle in Santa Rosa Beach, just off of County Hwy 30-A.  For more detailed directions or to alert us of your late arrival, please contact the WaterColor Inn Front Desk at 850-534-5000.

Check Out
Check out is by 11 a.m. (CST) at the GateHouse located at the entrance to WaterSound Beach on County Highway 30A.

A late departure is subject to an additional fee equal to one night's room and tax.

Construction
WaterSound Beach is a growing community with construction beginning at 7 a.m. until 5 p.m. Monday through Saturday. We will make every effort to notify you of any nearby construction at the time of booking but please keep in mind that we are unsure of construction start dates and completion dates.

Pets
Pets are prohibited in all WaterSound Beach homes and residences. We are happy to recommend area kennels should you require this assistance.  Failure to follow pet policy will result in a minimum $250 charge for additional housekeeping and/or damages.

Occupancy
Maximum allowed occupancies are stated in all accommodation descriptions and are based on the number of bedrooms and existing bedding offered. Rollaway beds are not allowed.

Smoking
Smoking is prohibited in all WaterSound Beach homes and residences.  Failure to follow smoking policy will result in a minimum $250 charge for additional housekeeping and/or damages.

Hurricane Evacuation
A refund of any unused portion of your stay will be issued in the event of a mandatory evacuation of South Walton County. There are no refunds due to inclement weather or voluntary evacuations.

Damages
You will be held responsible and charged accordingly for any damage, repairs or neglect of the home you are renting. This includes but is not limited to smoking, pet occupancy and theft.

Lost and Found
Although we cannot be held responsible for items left behind, we do make every effort to locate and return forgotten items to you. If notified, found items will be sent by charging shipping fees to a major credit card.

For reservations, call (800) 413-2363.